The mission is to make certain all of the user feels safer, supported, and very managed. Our company is here to greatly help and you can explain anything that may have caused misunderstandings.

I have already been a dedicated athlete for pretty much couple of years! We average at least one deposit day so when extremely of us to try out on the internet know most of the money you to definitely I’ve deposited could have been lost. Previously whenever i have acquired a withdrawal consult they usually have started processes generally speaking in a timely fashion having most becoming within 24 hours and lots of taking a couple days to processes. Yet not, 2 1/two weeks in the past to your November 21 We questioned a withdrawal to own successful payouts regarding amount of merely more $3000, and it’s still maybe not become processed. We check in every day into the support team on the site and you will I am told the same thing more often than once, � the new compliance people continues to be awaiting suggestions in the online game merchant.� Personally, i don’t think one to to be the way it is. i think from the size of my withdrawal request he’s delaying it and maybe not gonna pay. That’s super sad since the for the past 2 1/two weeks, We have maybe not been able to validate placing anymore currency to your Ritz Casino that is helped me must start searching for a different local casino on the web.

Very fast payout!

I’m awesome upset within change from feel. You will find achieved away not only to assistance through the system day-after-day, as well as emailed the fresh government party in order to payment cluster as well as their general mailbox half dozen times in place of a reply. I would personally cheerfully alter that it comment so you’re able to a five-star feedback once they perform processes my personal detachment, however, before this I’m browsing continue steadily to get a hold of almost every other areas online where I can voice which concern and you may worn almost every other members facing playing from the casino as they tend to instantly procedure the deposit, however, frequently after you accidentally get lucky and actually win a little currency, they would not processes withdrawals.

Hey,Thank mr play you for being a dedicated user around for almost 24 months – i really take pleasure in the new trust and you will time you’ve purchased RitzSlots. We’re it’s disappointed on the rage and you can suspicion it reduce provides triggered. A detachment pending because of it a lot of time is not the experience we need the of your users.

How come available with our service team – that people are awaiting necessary validation regarding online game seller – is actually precise. Inside the rare cases, highest wins want most inspections regarding the vendor to make certain all of the game play email address details are good and you may specialized in advance of we could discharge the latest fund. This action is carried out to protect both the pro while the system.

However, 2.5 months is longer than it may need, so we understand this you become concerned. I have escalated your own circumstances around once again to make sure it receives top priority attract from your Compliance and you can Costs people.

Excite show your own joined Representative ID with our company, so we normally comment your bank account actually and make certain so it was solved as soon as possible. We undoubtedly must over your own payment and you will restore their faith in the all of us.

I value their respect, the perseverance, along with your opinions – and we are dedicated to making it right. Thank you for providing us with the ability to boost the situation.

! Never ever one troubles cashing out. Get a little rude help possibly away from support service but assistance group constantly corrects they. Along with they give too many totally free potato chips and bonuses it’s aweso. Come across much more

In order to clarify, the payment was not postponed because of the withdrawal amount

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It is really frustrating so you’re able to put currency effortlessly, it lure your within the that have nice put incentives. But when you profit big and you will wanne cash out you need to go to ninety days to suit your currency..

Excite reach out to all of us in person with your registered current email address otherwise pass ID so we can be review your instance in more detail and handle one factors quickly.